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Hospitality and Catering Careers, Jobs and Qualifications

Are you a baker in the making? Do you want to work in a hotel, pub or restaurant? People in the hospitality and catering sector are all around you!

Last time you went to a hotel, pub, café or restaurant, someone had to take your booking, clean, make the bed and change the towels in your room, set your table for dinner, take your order, prepare and cook your food, serve your drinks, prepare your bill and take your money, clear the table and wash up after you…you get the picture! All these jobs are in the hospitality and catering sector and they are just the tip of the iceberg when it comes to the number of roles that exist in the world of hospitality and catering.

But there’s more to a career in this industry than working in hotels and restaurants – think of all the outdoor events and fairs, privately catered parties and balls, weddings and funerals and birthdays and christenings you may have been to, possibly in tourist attractions like castles or country houses… The ever-growing and thriving hospitality and catering industry offers an incredibly diverse range of career opportunities for young people, both behind the scenes and front of house and if you have a desire to travel, getting into this sector is a great way to see the world, working on cruise ships, railways and airlines.

If you’re someone who really enjoys working with, and meeting new people all the time, if you have great customer service skills and the ability to keep a smile on your face, even when things – or guests! – get tough, a career in the hospitality and catering industry is well worth considering. There are lots of ways to start off your career in the hospitality and catering industry – after taking your GCSEs, you can get a job or go to FE college to gain vocational qualifications in subjects like catering and travel and tourism. You could do an apprenticeship or a traineeship or choose to study further by going to university to do a degree in hospitality management, for instance.

What are good customer service skills?

Everyone has a pretty good idea what bad customer service is like – whether it is being ignored as you wait to buy a drink while the staff carry on chatting, a problem not being fixed efficiently, or even an employee being plain rude to you. However, not so many of us give a thought to what makes good customer ... Read More »

Hospitality and tourism degrees

Check in to an exciting hotel industry career by checking out hospitality and tourism degrees. If you need a reason for looking at degrees in hospitality and tourism as a career choice, the fact that you’re highly likely to land a well-paid job straight out of university is a pretty good one! More than 80 per cent of hospitality and ... Read More »

Jobs for school leavers in the food and drink industry

Ever wondered how a Spanish orange ends up in your fruit bowl or how food manufacturers manage to make every pizza taste as good as the last? Here we provide information and advice on jobs, apprenticeships and degree courses for school leavers in the food and drink manufacturing industry. BY EMILY FROST The Food and Drink Federation (FDF) and the ... Read More »

Roux with a view

Moving On went to super-posh London restaurant Le Gavroche, to quiz its owner, top TV chef Michel Roux Jr about his personal passion for training young chefs who’d like to follow in his food-loving footsteps…  On a drizzly autumn morning we were seriously grateful to be welcomed into the warm, red and gold interior of Le Gavroche – the renowned ... Read More »

Hospitality – at your service!

A brief guide for young people considering a career in the vibrant and growing industry of hospitality. By Hazel Murray Gone are the days of stiff, formal service in restaurants. The hospitality industry is jam-packed with colourful individuals who are determined to give their customers an experience worthy of a five-star Expedia review. Top notch service and unbeatable expertise are taking ... Read More »

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